Refund policy
Return & Refund Policy
At GYG, every gift is carefully selected and prepared with love to make someone's special day memorable. Because of the nature of our products, we generally do not accept returns or exchanges once an order has been delivered.
Returns
We do not accept returns for:
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Change of mind
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Incorrect product selection by the customer
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Personal preference
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Gifts that are no longer required after delivery
Damaged or Incorrect Items
If you receive a product that is:
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Damaged during delivery,
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Defective, or
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Different from what you ordered,
please contact us within 48 hours of receiving your order.
Email us at:
Please include:
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Your Order ID
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Clear photos of the product
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Photos of the packaging (if damaged)
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A brief description of the issue
Our team will review your request and, if the issue is verified, we will arrange a replacement or provide an appropriate resolution.
Refunds
Refunds (if approved) will be processed to the original payment method within 5–7 business days after approval.
Contact
For any questions regarding returns, refunds, or damaged products, please contact:
Email: lifestylerolling@gmail.com